Product 1: Remote Support Manager (RSM)

Manage and analyze alert notifications with accuracy, efficiency and cost-effectiveness. The challenges facing your business in regards to storage are very demanding. Faster response times are needed for alerts, and more detailed information is needed from these errors in order to resolve the issue, and to resolve it within a timely manner. The IBM Remote Support Manager for Storage is designed to address these challenges by providing:

	Fast response time to alerts
	Detailed information on each alert for error analysis and accuracy
	Low IT cost -- designed to manages up to 50 storage systems per implementation and with no annual fees
	Security designed to give control of remote access and notifications when remote users connect

Furthermore, it offers the following advantages:

	Works with your existing IBM Storage Manager client application to help detect events
	Sends logs and status along with the alert to IBM for fast problem resolution.
	Allows IBM service to dial in to obtain additional information and logs to aid problem determination and speed problem resolution

Product 2: High availability

Reliable business continuity with HACMP helps achieve business continuity that reliable hardware alone cannot provide. For over a decade, IBM HACMP has provided reliable high availability services, monitoring clients' mission critical applications running on IBM servers and now the IBM System p and i servers. From the network server operating systems and applications, HACMP monitors the entire system and can quickly and automatically restart an application on backup hardware in the event of failure or service degradation. The combination of IBM's servers, AIX 5L or Linux on POWER, and HACMP provides the highest level of protection and availability. And to keep the business running even if an entire site is disabled, HACMP/XD (Extended Distance) extends HACMPs capabilities by replicating critical data and enabling failover to a remote site. HACMP/XD provides a portfolio of data mirroring and recovery options which let you build a disaster recovery solution with a backup site located in a campus, metropolitan wide area, or even hundreds of miles away.

Feature topic

HACMP for Linux on POWER

For the first time, IBM's HACMP premiere high availability product is available for use on the Linux operating system! HACMP V5.4 for Linux supports RedHat and SUSE Linux on POWER systems. With HACMP for Linux, customers can now have a common availability solution throughout their enterprise, from high-end servers running a large database to edge-tier applications on Linux. This extends HACMP's world-class protection software of your mission-critical applications running on all IBM System p servers. HACMP for Linux uses the same interface and configurations as HACMP for AIX 5L providing a common multi-platform solution which protects your investment as you grow your cluster environments.

Managing System

Smart Assists for DB2, Oracle, and WebSphere.
HACMP Smart Assists for DB2 and Oracle simplify HACMP setup in these common database environments. Including the Smart Assist for WebSphere, these Smart Assists use application-specific knowledge to extend HACMP's standard auto-discovery features and provide all the necessary application monitors and start/stop scripts to streamline the configuration process. All three Smart Assists are included in one inexpensive, orderable package.

Making application availability easier

With the advanced tools and auto-discovery features of HACMP V5, configuration of high availability clusters is easier than ever. IBM also supplies many resources to help you integrate HACMP into your environment to provide maximum value. Check the application enabler page and the resources page to see how HACMP has improved and simplified availability across a wide range of industries and applications. HACMP's enablers include the IBM Smart Assist Program as well as third party application integration. Oracle's certification of the Oracle Application Server Cold Failover Cluster demonstrates the integration strides HACMP is proving with the industry.